Better Customer Service
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant.
410,00DH
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant.
ISBN / EAN | 9780367757335 |
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Auteur | Brewer, Edward C. |
Editeur | Taylor & Francis Ltd |