ITIL For Dummies
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience.
400,00DH
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience.
ISBN / EAN | 9781119950134 |
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Publication date | 2011-12-31 00:00:00 |
Auteur | Farenden, Peter |
Editeur | John Wiley & Sons Inc |